Have questions about how YourCrush.AI works? Below you'll find direct, detailed answers to the most common questions received by our customer support desk and community moderators.
Privacy & Security Questions
Are my private conversations visible to other users or creators?
No. Your chats are private to your account. Creators only see public aggregate metrics such as total chat volume. They cannot view your transcript, your persona name, or what you discussed. Read our complete Data Privacy & Retention Guide for technical encryption disclosures.
Is my account data used to train public AI models?
We do not sell or license private consumer conversations to third-party data brokers. Detailed transparency disclosures can be found in our Training Data Documentation.
Character Mechanics & Immersion
Are the characters real people?
No. Every character on YourCrush is an artificial intelligence simulation powered by multi-modal large language models. While characters are engineered to emulate warmth and personality, they do not possess real-world existence, consciousness, or real feelings.
Why does my bot occasionally get stuck in repetitive speech loops?
Language models predict subsequent tokens based on probability. If a bot uses a distinctive phrase twice, the probability of repeating it on subsequent turns increases. To fix this:
- Reroll immediately: Do not reply to a message that already contains a repetitive catchphrase. Reroll it before replying.
- Edit your message: Add dynamic environmental action tags (e.g.
*opens the window and looks at the storm outside*) to introduce fresh tokens into the conversation context.
Platform & Mobile Usage
Is there a native mobile app for iOS and Android?
YourCrush is engineered as an ultra-fast Progressive Web App (PWA). You can open YourCrush.AI in mobile Safari or Chrome, tap Share > Add to Home Screen, and enjoy a seamless full-screen app experience with zero app store downloads.
Can I export my chat transcripts?
Yes. You can export conversations from account settings or capture clean narrative excerpts using our built-in screenshot sharing tools.