Experiencing slow token streaming, buffering indicators, or unexpected disconnection banners while chatting on YourCrush.AI? This troubleshooting guide will help you diagnose the root cause and restore lightning-fast speeds.
Step 1: Check System Operational Status
Before modifying local settings, verify whether our backend clusters are undergoing planned maintenance. Check the #announcements channel in our Official Discord Server for live infrastructure telemetry.
Step 2: Browser Diagnostics & Cache Clearing
Stale service workers or overloaded browser caches are the most common source of streaming hiccups:
- Hard Refresh: Press
Ctrl + F5(Windows) orCmd + Shift + R(Mac) to bypass cached scripts. - Clear Site Cookies & Storage: Open Developer Tools > Application > Clear Storage > Clear site data.
- Disable Heavy Extensions: Browser ad blockers, VPN extensions, or translation plugins can intercept streaming WebSockets. Try opening the chat in an Incognito window to isolate extension conflicts.
Step 3: Network & VPN Considerations
YourCrush streams generated tokens character-by-character over low-latency persistent WebSocket pipelines. High packet loss or strict VPN routing can interrupt this stream:
- If using a VPN, toggle your server location to a low-ping gateway or temporarily disable the VPN.
- Switch from public Wi-Fi networks to a stable home connection or cellular mobile data.
Step 4: Manage Session Context Size
Conversations that exceed several hundred continuous message turns require more GPU attention per token. If a single chat room feels sluggish, start a new chat session from the character profile. Your previous history is safely preserved, and the new session will stream at maximum velocity. Learn more in our Context Length Guide.